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Saint Mary's College of California
Admissions and Enrollment Coordinator  
  Posted Tuesday, December 09, 2014
 

Admissions and Enrollment Coordinator


Closing Date/Time: Fri. 01/09/15 11:59 PM Pacific Time
Salary: Depends on Qualifications
Job Type: Full-Time
Location: Main Campus, 1928 Saint Mary's Road, Moraga, CA 94556, California


Background:

Founded in 1863, Saint Mary's is a residential campus nestled 20 miles east of San Francisco in the picturesque Moraga Valley. Based in the Catholic, Lasallian and Liberal Arts traditions, Saint Mary's currently enrolls more than 4,000 students from diverse backgrounds in undergraduate and graduate programs. The De La Salle Christian Brothers, the largest teaching order of the Roman Catholic Church, guide the spiritual and academic character of the College.

As a comprehensive and independent institution, Saint Mary’s offers undergraduate and graduate programs integrating liberal and professional education. Saint Mary’s reputation for excellence, innovation and responsiveness in education stems from its vibrant heritage as a Catholic, Lasallian and Liberal Arts institution. An outstanding, committed faculty and staff that value shared inquiry, integrative learning and student interaction bring these traditions to life in the 21st century. The College is committed to the educational benefits of diversity.


Responsibilities:

The Admission and Recruiting Coordinator is responsible for the admissions and recruitment of the working-professionals leadership programs at the School of Liberal Arts (SOLA). SOLA’s Leadership Studies Programs offer a Masters level degree programs with multiple concentrations and one Professional degree completion program.

• Outreach to prospective students via email, phone, and face-to-face meetings. This includes communicating upcoming events and offers (as a touch point) on a monthly or twice monthly basis. In addition, the Coordinator will be expected to use judgement in terms of when it's important to contact prospective learners who need to be checked in on or require further guidance. Maintaining relationships with prospects is critical.

• Implement all recruitment efforts by responding to daily inquirers.

• Respond professionally and in a timely manner (24-48 hours) in ways appropriate for our target populations of working professionals from a variety of industries, sectors and levels of responsibility.

• Develop and cultivate long-term working relationships with prospective students to increase the number of qualified applicants by engaging inquirers in meaningful conversation to assess their needs, interests and qualifications for specific programs. For example, Coordinator will conduct preliminary conversations with applicants which include inquiring as to why they are interested in our programs, what our programs have to offer them, and determine if their background and goals align with the intention of our degree.

• Assist the Admission and Marketing Manager to plan, develop and support effective recruitment strategies to meet annual target enrollment numbers.

ADMISSION

• Receive, process, record, and evaluate applications and related documents (e.g. transcripts, recommendations, personal statements). Coordinator will be responsible for the organization, accuracy and maintenance of applicant files (both paper and electronic). This includes updating the department database with current and relevant applicant documents and records of conversations.

• Acknowledge all received documents from applicants and recommenders.

• Assist Leadership Studies MA faculty in arranging for phone interviews with applicants and record results electronically and in paper files.

• Assist Leadership Studies team in improving and streamlining the admissions documentation process using CRM database.

• Edit and send database related email communication templates regarding valuable information to admitted students and provide further guidance to all accepted students after admission.

• Track payments and other applicant documentation (such as resumes, official transcripts, financial obligation contracts, admission fees, etc.) needed prior to start of the program.

EVENT MANAGEMENT

• Execute information session/class visit events, graduate education fairs, and corporate sponsored events that present the programs of Leadership Studies.

• Some non-standard hours will be expected due to the nature of recruiting for clients who are primarily available outside of normal business hours (weeknight evenings, weekends).

TECHNOLOGY

• Plan and execute online recruiting strategies, including mastery of the CRM system, online information session support, and e-mail campaigns.

• Use the CRM database to support effective recruitment strategies, develop metrics to assess the effectiveness of different recruiting campaigns, make suggestions for change in such campaigns based on an analysis of effectiveness and number of students that apply and are accepted.

• Provide automated campaign planning and support in order to increase conversion of prospects to applicants.

Problem Solving/Analysis

When dealing with an unqualified applicant, utilize effective communication skills by collaberating with Supervisor and team members in order to take the best course of action. Use discretion and uphold confidentiality when discussing and reviewing applicants that may need additional guidance. Determine, plan, and execute the most viable recruiting strategy for specific programs; mainly multiple concentrations that have unique features.

Decision Making

The admissions and recruitment coordinator must regularly determine qualification and fit for various programs offered. In addition, she/he must determine which strategies (online and conventional) to prioritize to engage prospective students. Makes recommendations for admission.

Impact of Decisions

Assess effectiveness of previous recruitment strategies and propose changes to increase student admission yield. Evaluate and recommend applicants based on qualifications and fit for graduate program.

Budgetary Responsibility

Use of purchasing card for recruitment events and awareness of budget allowance.

Communication/Contacts

Effectively communicate with the Manager of Admission and Marketing any challenges or pertinent context relating to applicants or the Recruiting process. Maintain collaborative relationships with all members of the Leadership Studies team so that productivity and efficiency are priorities. Maintain, plan and oversee contact database, deriving data to improve recruitment efforts and programs; analyzes and reports on CRM and recruitment data to Manager of Admission and Marketing. Target recruitment strategy and admissions decisions with data analysis; makes data-driven decisions on how to market to target groups.

Independence

Admission and Recruiting Coordinator will review progress of overall job responsiblities and effectiveness and will make recommendations to Manager of Admission and Marketing on a regular basis. High level of independence required due to high touch recruiting strategies.

Supervision

Coordinates students task that include information session set-up and execution; copying and filing of documents, mailing and dispatch of documents and dispatch of documents and materials


Experience and Qualifications:
Required:

Bachelor’s degree

Experience:

• Higher education admissions experience.

• Experience with student recruitment and/or working with executive level clientele.

• Working knowledge of academic programs, including curricula and admissions requirements.

• Ability to call up to 40 prospective students per day.

• Experience working with a CRM system.

• Strong ability to communicate effectively, orally and in writing.

• Ability to analyze and synthesize large amounts of information.

• Superior interpersonal skills




Skills/Abilities

• Strong verbal for phone and written communication skills for email.

• Demonstrated professionalism and ability to work with executive clientele.

• Demonstrated creativity, resourcefulness, and keen judgment.

• Outstanding organizational skills and attention to detail.

• Must be self-motivated and able to work independently as well as be an integral member of a team-oriented office.


Other Requirements

Must have access to a car and be available to work some evenings and weekends for recruitment events

Supplemental Information:

Application Instructions: Please apply on-line at http://jobs.stmarys-ca.edu

1) Include a cover letter that specifically addresses how you meet the qualifications and are prepared to support the mission of the College

2) A resume

3) The name and contact information for three (3) professional references.

In applying for a position, candidates sign a consent authorizing a broader inquiry which may include reference checks, a motor vehicle check, and a third party background check.

Saint Mary's is an equal employment opportunity employer. We support inclusive excellence and are committed to creating a safe and welcoming community for all.

College policy prohibits discrimination based on race, color, religion, national origin, ancestry, age, gender, sexual orientation, marital status, medical condition, physical or mental disability, gender stereotyping, and gender identity, taking a protected leave (e.g. family medical or pregnancy leave), or on any other basis protected by applicable laws.

Saint Mary’s College annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Saint Mary’s College Report, please go to the Public Safety website at http://www.stmarys-ca.edu/public-safety/annual-security-and-fire-safety-report-0. To request a paper copy please call Public Safety at (925) 631-4284. The report includes the type of crime, venue, and number of occurrences.





Copyright ©2013 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency


jeid-9ce1229674661458c1775d48837f7805

 

Contact:

Human Resources
Saint Mary's College of California
Saint Mary's College of California
Moraga CA 94575
Phone: (925) 631-4212
noemails@jobelephant.com
 

Saint Mary's College of California
Financial Aid Counselor  
  Posted Tuesday, December 09, 2014
 

Financial Aid Counselor


Closing Date/Time: Thu. 01/08/15 11:59 PM Pacific Time
Salary: Depends on Qualifications
Job Type: Full-Time
Location: Main Campus, 1928 Saint Mary's Road, Moraga, CA 94556, California

Background:
Founded in 1863, Saint Mary's is a residential campus nestled 20 miles east of San Francisco in the picturesque Moraga Valley. Based in the Catholic, Lasallian and Liberal Arts traditions, Saint Mary's currently enrolls more than 4,000 students from diverse backgrounds in undergraduate and graduate programs. The De La Salle Christian Brothers, the largest teaching order of the Roman Catholic Church, guide the spiritual and academic character of the College.

As a comprehensive and independent institution, Saint Mary’s offers undergraduate and graduate programs integrating liberal and professional education. Saint Mary’s reputation for excellence, innovation and responsiveness in education stems from its vibrant heritage as a Catholic, Lasallian and Liberal Arts institution. An outstanding, committed faculty and staff that value shared inquiry, integrative learning and student interaction bring these traditions to life in the 21st century. The College is committed to the educational benefits of diversity.

Responsibilities:
Under the general direction of the Associate Directors of Financial Aid, the Financial Aid Counselor provides a variety of coordinating and advising services. Works closely with students and families on financial aid opportunites. Performs functions related to the technical and functional financial aid processes, conduct student need analysis, package student aid, monitor and process Federal Verification and provide student and parent counseling in person, by phone, and email.

Responsibilities:

1. Provides counseling assistance to students, families, and the outside community regarding financial aid opportunities. Counseling will be performed by phone, email, and walk-ins. Counselor will monitor general Financial Aid Office email account and answer the Financial Aid Office general phone number.

2. Demonstrate knowledge of institutional, federal and state financial aid programs, including regulations, law and policy. The Financial Aid Counselor must have a thorough knowledge of the concept and calculation of needs analysis, student budgets, financial aid packaging, and professional judgement. Works independently on assignments that are varied and complex; processes and maintains confidential records.

3. Provides technical and functional assistance in the import and export of federal FAFSA data. Runs and thoroughly reviews specific Informer reports to determine rejected records, students selected for federal Verification and complete files ready for professional review and packaging. Using Colleague Communication Management functions, prepares letters/emails to students informing them of missing documents/forms. Manages ImageNow "incomplete file" workflows and routes financial aid applications to the appropriate staff for processing. Serves as the Financial Aid's liaison with SMC Graduate Departments, and graduate students. Prepares Colleague saved lists for weekly Award Letter Notifications and prepares an email alert to these students using Communication Management.

4. Throughout the processing cycle, will review FAFSAs, performing, need analysis, follow up on missing or inconsistant data, and packaging student eligibility following Federal, State, and SMC awarding policies. Assist with processing Federal Verification, Federal Direct Loan Origination, and Private Loan Certification.

5. Works in a highly collaborative and culturally diverse environment, develops effective relationships within other areas of the College. Attends workshops and meetings consistent with professional development as well as on-going College training to meet the growing demands of the position.

6. Works in a highly collaborative and culturally diverse environment, develops effective relationships within other areas of the College. Attends workshops and meetings consistent with professional development as well as on-going College training to meet the growing demands of the position.

Experience and Qualifications:

Education Required: Bachelor's Degree

Experience: A minimum of one-two years of experience providing high quality financial aid related experience; experience in similar setting or in higher education.

Skills/ Abilities: Strong mathematical, analytical, and problem solving skills required. Strong interpersonal, verbal and written skills. Highly developed organizational skills, extremely detail-oriented. Working knowledge of federal, state and local policies and legislation related to student financial aid; ability to handle complex inquiries and interact in a calm and supportive manner with diverse student body, families, staff, and faculty.

Other Requirements: Work load may require some weekend and evening work. Some travel required for professional development and recruiting events.

Supplemental Information:

Application Instructions: Please apply on-line at http://jobs.stmarys-ca.edu

1) Include a cover letter that specifically addresses how you meet the qualifications and are prepared to support the mission of the College

2) A resume

3) The name and contact information for three (3) professional references.

In applying for a position, candidates sign a consent authorizing a broader inquiry which may include reference checks, a motor vehicle check, and a third party background check.

Saint Mary's is an equal employment opportunity employer. We support inclusive excellence and are committed to creating a safe and welcoming community for all.

College policy prohibits discrimination based on race, color, religion, national origin, ancestry, age, gender, sexual orientation, marital status, medical condition, physical or mental disability, gender stereotyping, and gender identity, taking a protected leave (e.g. family medical or pregnancy leave), or on any other basis protected by applicable laws.

Saint Mary’s College annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Saint Mary’s College Report, please go to the Public Safety website at http://www.stmarys-ca.edu/public-safety/annual-security-and-fire-safety-report-0. To request a paper copy please call Public Safety at (925) 631-4284. The report includes the type of crime, venue, and number of occurrences.





Copyright ©2013 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency


jeid-bb98c96bbc324d21a2b9c327667753d6

 

Contact:

Human Resources
Saint Mary's College of California
Saint Mary's College of California
Moraga CA 94575
Phone: (925) 631-4212
noemails@jobelephant.com
 


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